The second-hand marketplace Members Share Displeasure About Sizing Changes

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

This online marketplace has altered its size classifications for women's and children's clothes failing to inform every member regarding the update.

Digital Channels Backlash

Countless users and merchants have taken to social media stating that platform listings now display a modified sizing category versus the original listing because of the remapping.

The platform stated the updated approach better aligns with similar services.

It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.

Size Classification Modifications

Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes a letter and a range for example S/UK 8-10.

In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.

Member Experiences

A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Necessary Adjustments

A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.

Service Background

The service features exceeding 100 million shoppers, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.

Lisa Bailey
Lisa Bailey

A software engineer and tech writer with over a decade of experience in cloud computing and AI, passionate about demystifying complex technologies for developers.